Terms and Conditions
TERMS AND CONDITIONS
Modern Aqua | Last updated: 9/9/2026 | 2962 Teagarden St., San Leandro, CA
Welcome to Modern Aqua. These Terms and Conditions ("Terms") govern your use of our website and your purchase of products from us. By placing an order or using our site, you agree to these Terms.
Products
Modern Aqua sells custom laser-cut acrylic shelving accessories and related products. Product descriptions, images, and specifications are provided as accurately as possible, but we do not guarantee that all details are error-free, complete, or current.
Orders and Pricing
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order, including in cases of pricing errors, suspected fraud, or stock issues. Prices are listed in US dollars and are subject to change without notice.
Payment
Payment is due at the time of order. We use third-party payment processors to handle transactions; we do not store your full payment card details.
Shipping
Shipping times are estimates, not guarantees. Modern Aqua is not responsible for delays caused by carriers, customs, weather, or other events outside our control. Risk of loss and title for items passes to you upon our delivery to the carrier.
Returns, Damages, and Replacements
If an item arrives damaged or incorrect, contact us at support@modern-aqua.com with your order number and photos of the issue, and we will work with you on a replacement or resolution. Custom-made items may have different return eligibility than stock items — see our order confirmation or contact us for specifics.
Intellectual Property
All content on this site — including designs, product photos, logos, and text — is the property of Modern Aqua and may not be reproduced, distributed, or used commercially without our written permission.
Limitation of Liability
To the fullest extent permitted by law, Modern Aqua is not liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability for any claim is limited to the amount you paid for the product giving rise to the claim.
Warranty Disclaimer
Products are provided "as is." Except as expressly stated at the time of sale, we disclaim all warranties, express or implied, including implied warranties of merchantability or fitness for a particular purpose, to the extent permitted by law.
Changes to These Terms
We may update these Terms from time to time. Continued use of our site after changes are posted constitutes acceptance of the revised Terms.
Contact Us
Questions about these Terms can be sent to support@modern-aqua.com.
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Meet the Team
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Monet Goode
FOUNDER
With a vision for building something meaningful, our founder brings a blend of big-picture thinking and hands-on experience.
They set the tone for everything we do. -
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Emmett Marsh
SALES MANAGER
Focused, approachable, and driven by results, our sales manager is all about building strong relationships. They help connect people to the right solutions—with clarity and care. -
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Eleanor Parks
MARKETING DIRECTOR
Creative and strategic in equal measure, our marketing director brings fresh ideas to every campaign. They turn insights into action and help our message resonate with the right audience. -
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Karl Holland
CUSTOMER SERVICE MANAGER
Friendly, attentive, and always ready to help, our customer service manager ensures every interaction is a positive one. They keep communication clear, timely, and human.
